Greengage - Card Service Intermittent Issues – Incident details

All systems operational

Card Service Intermittent Issues

Resolved
Operational
Started over 1 year agoLasted less than a minute

Affected

Payments & Card Service

Operational from 3:44 PM to 3:44 PM

Updates
  • Resolved
    Resolved

    We are currently experiencing a degraded performance in our Card Payment Service. We are seeing intermittent failures when Customers are trying to use our card services. During this current time activity related to physical or virtual cards, for example card creation or authorisations, may not be successful

    We are urgently investigating this with our third-party card provider.

    Please accept our apologies for any inconvenience caused by this intermittent outage and please be assured we are currently investigating the root cause for this.