Greengage - Notice history

All systems operational

Mobile App - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Payments & Card Service - Operational

100% - uptime
Apr 2023 · 100.0%May · 99.74%Jun · 99.99%

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Apr 2023
May 2023
Jun 2023

Website - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Client Onboarding Portal - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Notice history

Jun 2023

Degraded Service On Payments and Card Services
  • Resolved
    Resolved

    We can confirm our SEPA Service is now functional again and both Inbound and Outbound SEPA instant payments are being processed successfully.

    Any Inbound SEPA payments that have failed can now be reattempted. Any outbound SEPA Instant payments that are pending still will be processed accordingly.

  • Identified
    Identified

    Our payment service provider identified an issue with SEPA outbound and inbound payments. This is due to an outage with the gateway provider.

    SEPA payments will be currently failing until service resumes. Any inbound payments will also show as a failure from the sending bank.

    Our provider is working to resolve this matter as quickly as possible

May 2023

Payments & Card Service Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Our payment service provider is currently experiencing system wide outage

Apr 2023

Minor Service Degradation
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Some service degradation due to issues with a third party notification service.

    Currently under analysis. Does not impact user experience.

Apr 2023 to Jun 2023

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